In order for us to provide the attention to detail and level of service which branded Hotel Labs, we understand that each hotel has different needs and goals in the US market. Our collection offers a wide range of authentic properties indicative of their locations, and therefore, our goal is to help introduce them to the handpicked clientele they deserve creating a mutual harmonious fit. We tailor our approach to each of our clients’ individual needs. Understanding white glove service and client expectations makes Hotel Labs the only choice when clients have acquired this desired level of care. While many hotel representation firms are mere vendors, Hotel Labs is also your strategic advisor. We will work with you to create a specialized and integrated approach to all your sales needs in the US market from positioning to distribution. More now than ever, we understand the fluctuating landscape which requires solid relationships and long lasting partnerships in order to drive the outcome. We continuously watch and adapt our strategies and hold ourselves accountable.

How We Do It

Characterized by dual offices in New York City and Miami, the overall goal for Hotel Labs is to drive US Business. As an extended arm, we canvas for business and connect you with the right travel partners. Often we can leverage our collection and gain access to many networks, consortiums and agencies, and we assist with securing various Agency Programs ranging from travel agents, tour operators, third-party agents, destination management companies, incentive agencies and bespoke travel concierge services. Besides weekly sales calls and client visits, we also organize Fam Trips, Road Shows & Sales Blitzes and can also serve as your representative at appropriate Trade Shows and Travel Functions. We are your sounding board in the US luxury leisure market and we create awareness resulting in growth of bookings from the North American market.

Services We Offer

  • Consulting
  • Sales and Marketing Representation
  • Project Management
  • Marketing Assessment
  • Relaunch and Opening Strategies